Privacy Policy

1. Introduction

This Privacy Policy describes how Ironman 70.3 Singapore ("we," "us," or "our") collects, uses, and protects your personal information when you register for and participate in our triathlon event. We are committed to protecting your privacy and handling your personal information responsibly.

2. Information We Collect

2.1 Registration Information

When you register for our event, we collect:

• Personal details (name, date of birth, gender, nationality)
• Contact information (email address, phone number, mailing address)
• Emergency contact information
• Medical information relevant to event participation
• Athletic background and experience level
• Payment information for registration fees

2.2 Event Information

During the event, we may collect:

• Performance data (race times, splits, rankings)
• Photos and videos of participants
• Feedback and survey responses
• Medical information if treatment is required

2.3 Website and Digital Information

When you visit our website or use our digital services:

• Device information and browser type
• IP address and location data
• Website usage and navigation patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

3.1 Event Administration

We use your information to:

• Process your registration and payment
• Communicate event details and updates
• Provide participant services and support
• Ensure event safety and security
• Generate race results and rankings

3.2 Marketing and Communication

With your consent, we may use your information to:

• Send newsletters and event announcements
• Promote future events and related services
• Share training resources and tips
• Conduct surveys and gather feedback

3.3 Legal and Safety Purposes

We may use your information when necessary to:

• Comply with legal obligations
• Protect the safety of participants and staff
• Prevent fraud or illegal activities
• Respond to legal requests or court orders

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted service providers who assist us in event operations, including timing companies, medical services, photography services, and technology providers. These parties are contractually obligated to protect your information.

4.2 Public Information

Certain information may be made public, including:

• Race results and rankings
• Participant photos and videos
• Achievement recognition and awards

4.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect the rights, property, or safety of our event, participants, or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data
• Secure data transmission and storage
• Regular security assessments and updates
• Access controls and staff training

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Race results and public achievements may be retained indefinitely for historical and promotional purposes.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access, update, or correct your personal information. You can do this through your participant account or by contacting us directly.

7.2 Marketing Communications

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

7.3 Data Portability and Deletion

Subject to legal and safety requirements, you may request a copy of your personal information or request its deletion. Some information may need to be retained for legal compliance or safety purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Singapore for event administration purposes. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our event is open to adults only (18 years and older). We do not knowingly collect personal information from individuals under 18 years of age.

10. Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and gather usage analytics. You can control cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes and post the updated policy on our website.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]
Address: Singapore